Privacy Policy
Last updated: December 26, 2024
Introduction
At Solotravo, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and email address
- Date of birth and gender
- Profile photos and bio
- Location information
- Interests and preferences
- Communication history within the platform
Automatically Collected Information
When you use our platform, we automatically collect:
- Device information (type, operating system, browser)
- IP address and location data
- Usage patterns and browsing history on our platform
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Create and manage your account
- Connect you with relevant trips, events, and communities
- Send you notifications and updates (with your consent)
- Respond to your inquiries and support requests
- Analyze usage patterns to enhance user experience
- Ensure safety and security on our platform
- Comply with legal obligations
Information Sharing
We may share your information with:
- Other Users: Profile information you choose to make public is visible to other users
- Service Providers: Third parties who help us operate our platform (hosting, analytics, etc.)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication measures
- Employee training on data protection
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at connect@solotravo.com.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain certain information as required by law or for legitimate business purposes.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
connect@solotravo.com